FAQs

What is unique about Candle House Ceylon?

We are the pioneers of scented container candles in Sri Lanka. Our philosophy is to give customers the freedom to customize their candles; making their buying experiences a special one. Having our customers be a part of the creative process gives us an opportunity to push boundaries, evolve and build that synergy between us. We believe that this approach is what sets us apart in our trade. Taming the unconventional, creating concepts with progressive design elements in our products have been in our favor making it easier for our customers to pick us over our competitors. In addition, we take pride in providing high-quality products that are easy on your wallet and scents that elevate your lifestyle.

Can all your candle vessels be re-purposed?

Yes! All our glass candles can be repurposed. Please click on “How to reuse our candle jars” in the about section to learn more. Our tin canisters can be re-used as candle containers.

Why do the candles come off the glass sometimes?

Poor adhesion of the candle to the glass is a common occurrence in most container candles and is in NO way a product fault nor does it affect the way the candle burns.

The reason behind this is simply due to the minor shrinkage that occurs when the wax is cooling (temperature differences) and also the minor imperfections on the inside of any glassware surface. The wax will pull away from the glass in some areas and be left stuck to the side in others.

How can I check the scents in the open containers?

The easiest way to check the scent of our open container candles is to rub the surface of the candle slightly and then smell the candle.

Are CHC products eco-friendly?

We will be going eco-friendly soon. Currently our candles come in re-purposable jars that can be reused after the candle has been used. All our packaging is eco-friendly as we use paper and cloth materials.

All our essential oils are 100% pure and natural.

Can I get my product personalized?

Absolutely! We take pride in offering customers exactly what they need when it comes to their candle requirements so we take in all types of custom orders. These customizations include personalized fragrances, colours and labelling along with different packaging choices. Please get in touch with us directly to find out more details. Click here; Contact us

Do you accept bulk orders?

Yes, we do! There is no minimum order quantity.
Please get in touch with us directly to find out more details. Click here; Contact us